Solarsoft is a full-service IT business. We write our own software and we offer a full range of implementation, support and consultancy services to make sure our software delivers value from day one and throughout its service life.
All our products are backed by professional service teams who
are just a call away, day or night. They can answer simple 'how to'
questions, solve complex technical or software-related issues and
advise you on best industry practice.
If we need to make changes to keep your system running as it
should, our support teams have direct access to our software
engineers who can review program code and release enhancements if
needed.
Our support teams work to industry leading service quality
standards with clear service level commitments. All customers
receive regular service performance reports in our Fast Facts
bulletin.
Standard support packages provide telephone cover during office
hours with extended coverage options available up to 24/7.