Strategic Account Director, Packaging Systems Division

Permanent / Full-time

Solarsoft, a developer of business software solutions for manufacturers and distributors worldwide, is currently searching for a North American Strategic Account Director to help continue our global growth and success. The Strategic Account Director maintains and expands relationships with strategically important large customers and prospects. The Strategic Account Director is responsible for achieving sales quota and assigned strategic account objectives.

The Strategic Account Director provides leadership to the extended sales and service teams through the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. The Strategic Account Director reports to the Vice President of Sales for the Packaging Systems Division. Ideally this position is based out of our Chicago office location (although not essential for the right candidate) with responsibilities for the packaging strategic client base and prospects in North America.

Key Responsibilities

• Establishes productive, professional relationships with key personnel in assigned customer accounts- Director and Management level through to the C-Suite
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Work with VP Sales and Director of Marketing to ensure effective integration of content across account communication channels and lead implementation of integrated programs and campaigns.
• Develops relationship and ultimately gains new customers from the remaining enterprise market opportunity in the North American packaging sector.

Accountabilities and Performance Measures 

• Achieves assigned sales quota in designated strategic accounts.
• Meets assigned expectations for profitability.
• Achieves strategic customer objectives and high customer satisfaction ratings defined by company management.
• Completes strategic customer account plans that meet company standards.
• Completes required training and development objectives within the assigned time frame.

Required Skills and Qualifications

• Demonstrated experienced in strategic account leadership
• A passion for sales
• Exceptional presentation skills
• Strong understanding of software based solution sales,
• Ability to build relationships and quickly develop trust with C-Level executive.
• Ability to independently understand and establish packaging manufacturing client's requirement and sell the solution into the client's organization including Senior Management.
• Experience translating functionality into benefits, benefits into solutions, solutions into buying vision and buying visions into closed business.
• Energetic, results oriented and self-motivated with excellent communication skills
• ERP sales experience.

Organizational Alignment

• Reports to the VP Sales
• Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Support Representatives to ensure customer satisfaction and problem resolution.

Qualifications

• Four year college or university degree from an accredited institution
• Minimum ten years of strategic sales experience in a business-to- business sales environment.
• Proven history of quota attainment

Environmental Job Requirements and Working Conditions

• Flexible work environment; extensive travel 

To Apply

To join Solarsoft's dynamic inside sales team, please email your application to careers.packaging@solarsoft.com. Be sure to include the name of the position you are applying for in the subject of your email.