With our breadth of visionary offerings and depth of specific industry expertise, we create uniquely strong relationships with customers by consistently delivering results.
Most of our customers are mid-sized businesses, just like us.
Some are divisions within larger global businesses but operate with
the independent spirit of smaller entrepreneurial firms.
Either way, we recognize that few of our customers have large IT
departments or much interest in computer programming. So our first
aim in developing software is to make it accessible and easy to
own.
In our vision, the ideal ERP systems should be more or less
invisible. It should connect each part of a business seamlessly,
accelerating operations and improving performance but without
becoming a management challenge itself.
That's why we offer a complete range of software and IT
services. From the first sales discussion to software configuration
and ongoing support, we take an active role in helping our
customers make a success of their IT investment.
Many companies talk about partnership. Partnership for us means
talking to customers. It means talking in their language and in
terms that are common in the industries in which they work.
We know about release accounting in the automotive sector and we
know about rebate accounting in the merchant business. Our industry
experts -- the people who design our software and advise our
customers -- are key to our vision of an IT company that talks
business.
We believe that Epicor, formerly Solarsoft, offers a unique
combination of well-crafted software backed by the best
professional services team in the business.
We think that's the best way to help our customers achieve their
ambitions. And we think that's how we become the clear leader
in mid-market systems for manufacturing and distribution.