Streamline your tele-sales, e-commerce and contract order handling. Get accurate product, pricing and delivery information to customers quickly and concisely. Track every customer's purchase history for added-value upgrades and cross-sales.
Epicor, formerly Solarsoft, ERP software supports multiple sales
channels: there's a Web Sales Option for online account service,
tele-sales modules for outbound sales operations and trade counter
support for efficient service in wholesale businesses. Across all
channels, product images, data sheets, and flexible delivery
options round out features essential to a modern, full-service
For distributors engaged in kitting and light assembly and
manufacturers of custom products made to order, we supply product
configurators that can validate the chosen product options,
calculate material and resource inputs and generate a fully costed
quotation including packing and shipping.
- Rapid entry for prompt service on the phone or at the
- Integrated PO generation for back-to-back orders
- Kitting and quotation calculators
- Full search and histories available with smart search
- Targeted promotions: upsell, cross-sell and vouchers
Pricing flexibility is built in but can be controlled product by
product to ensure that staff keep to target margins or get proper
authorization for special offers.
Available to Promise (ATP) calculations driven of the demand
management layers of the systems are integrated with sales
operations. Forecasting and inventory optimization feed through the
demand management process to ensure that goods can be delivered to
the promised date and in full.
For international sales the correct export documentation is
essential. Producing these from your ERP system can give
significant savings compared to agent's fees.
to find out more about Sales Order Processing