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Case Study

Mansfield Plumbing Products

Mansfield Plumbing Products Enhances Supply Chain Collaboration and Customer Service with Solarsoft

A producer of plumbing fixtures and fittings for use in residential, commercial and institutional markets, Mansfield Plumbing Products manufactures more than 2 million pieces of sanitary ware each year at its U.S. headquarters in Perrysville, Ohio.

In the mid 1990s, Mansfield Plumbing evaluated several options and chose Solarsoft to replace its legacy business system to improve the visibility of real-time information to support the supply chain and enhance customer service.

Mansfield Plumbing chose iVP, Solarsoft's integrated enterprise business system for manufacturing and distribution, and later integrated EASY eBusiness, Solarsoft's e-business suite for online, real-time supply chain collaboration. Over the years Mansfield Plumbing, together with Solarsoft, has benefitted from:

  • Visibility of accurate, real-time information
  • 99% inventory accuracy
  • Enhanced supply chain collaboration
  • Enhanced customer service.

"We like EASY eBusiness because it is an extension to the iVP system. It's helped us with our strategic improvement initiative to ensure we consistently have information available to support the supply chain and enhance customer service."  Taft Thomas, Director of Information Services, Mansfield Plumbing

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