Commenting on the decision to implement the xVP software from Solarsoft, Kasey Sweetlove, Sales Office Manager at Campbell Collins, says, “Before the implementation of xVP we had a number of separate applications managing our operations. For instance, had a different system handling our customer quotes to our contact management system and that created complicated processes for the sales and administrative teams. Often, for one order, they would have to enter data twice in two different formats.”
Sweetlove continues, “We were initially concerned when looking for a new system that the amount of downtime we would experience would be a problem, but Solarsoft’s xVP software was simple to implement and it was also very easy to learn which meant that we didn’t require much time to train on the system. Now that we have one system for all of our operations – ranging from accounts and stock records to sales order processing and mailings – it has made our business processes simpler and more efficient.”
Solarsoft’s xVP has been designed to help distribution businesses deliver the flexible service, sharp prices and reliable product delivery critical to winning orders in tough markets. With its intuitive Windows™ interface and a ‘Google-like’ search engine, xVP cuts the time needed to find products and customer accounts, boosting productivity in sales and customer service. The latest software includes over 200 functional innovations and is available on multiple operating systems.
Steven Hargreaves, Product Director at Solarsoft, says, “Our mission is to deliver software for distributors that brings clarity and efficiency to their daily operations. Campbell Collins recognized that streamlining a number of day to day business processes using our integrated system would quickly deliver a fast return on investment, enabling them to improve service whilst also maximizing profits.”
Based in Stevenage, Hertfordshire, Campbell Collins has been supplying electronic components to the electronics industry for over 20 years. The company has extensive expertise in power supplies and components, with a presence in Telecoms, Transportation, Aerospace and Defence.